We welcome feedback about Blucca’s content and conduct. This page explains how to raise a concern and what to expect.
What You Can Raise
- A factual error or outdated statement. Use our Corrections process.
- A concern about fairness, balance or editorial standards.
- A concern about how commercial relationships are presented.
- A general complaint about the website or our conduct.
How to Submit
Email info@blucca.com or use our Contact page. Please include:
- The URL of the content concerned
- A clear description of the issue
- Any supporting evidence or links
- How we can reach you
What Happens Next
- We review your submission and the evidence provided.
- We assess it against our Editorial Policy and Fact Checking standards.
- Where a problem is confirmed, we correct or update the content and take appropriate steps.
- We aim to respond to substantiated concerns, although we cannot promise a particular outcome or timeframe for every case.
Gambling Operator Disputes
Blucca does not operate gambling services and cannot resolve disputes between you and an operator, including account, deposit, bonus or withdrawal issues. Please contact the operator first and, if needed, the regulator or dispute-resolution body that applies to it.
Responsible Gambling
If gambling is causing you harm, see our Responsible Gambling information and seek support from a qualified service in your country.